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Clarks Kendra Apple - Women's Casual Boot

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From £79.99 (FREE UK Delivery)
Item out of Stock  |  Usually dispatched within 24 hours
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On trend boot from Clarks in smooth black leather finish. 

  • D fitting
  • From the Clarks ‘softwear’ range
  • Leather uppers
  • Rubber sole

In smooth black aniline leather these lace up boots have depth and character. Giving a nod to Victorian inspired fashion these ankle boots feature a 3 eyelet lace with leather tassels.A thick stiletto heel gives height, whilst a platform sole is comfortable under foot. Fully adjustable for a great fit, a small ankle tab also aids when putting these on.

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Postage Costs

We offer Free Delivery & Returns on all UK £40.00 or more orders. This is a Royal Mail 48 Tracked & Signed for service

However for items £19.99 or less we do charge a standard postage of £3.50 that goes with our Royal Mail -Tracked 48 service, however this can be upgraded for another cost.

We dispatch all orders placed before 4pm Mon-Fri the same day. Orders placed on a Saturday and Sunday will be dispatched on a Monday.

We also offer a Royal Mail - Tracked & Signed 24  with a fee of £4.00, Royal Mail Special Delivery Next Day £5.00 or a Free Collect in store from our Llandudno North Wales store.

Outside of the UK the following charges will apply:

Europe and Republic of Ireland: £9.99

Rest of the Word: £14.99

All items are sent via Royal Mail ‘international signed for’ delivery and will require a signature upon receipt.  

Christmas Last Postage dates 2013

UK

Royal Mail special Delivery Guaranteed       Mon 23rd December 2013

Royal Mail Tracked 24                                Saturday 21st December 2013

Royal Mail Tracked 48                                Thursday 19th December 2013

International

Asia, Far east(inc Japan) New Zealand        Wednesday 4th December 2013

Australia                                                   Thursday 5th December 2013

Africa,Caribbean, Central & South

America & Middle East                                Friday 6th December 2013

Eastern Europe, Cyprus                              Monday 9th December 2013

Canada, France, Greece, Poland                  Tuesday 10th December 2013

USA                                                           Friday 13th December 2013

Western Europe(exc France, Greece

Poland)                                                      Saturday 14th December 2013

Refunds and Exchanges

No Quibble Return Policy
 
If you are not completely satisfied with your purchase, you have 28 days to return your goods. The 28 day period begins from when you have ordered your goods.
 
Shoe care items are non-refundable
 
Items must be returned with all original packaging and must not be worn.
 
How quickly will my return be dealt with?
 
We aim to action all returns within 2 days of receiving your parcel - although it is usually quicker than this. Please be aware that if you use our pre-paid returns it can take an average of between 2-5 days for your parcel to reach us. If you use your refund or exchange to be dealt with quicker you can use of method of postage at your own cost.
 
Free Returns and Exchanges
 
We understand that buying on-line often means that it can be difficult to get the correct sizing and that is why we offer a Free Returns Policy within the UK. Our priority is to make the return process as easy and hassle free for you. We provide a Royal Mail prepaid label in your parcel which just has to be placed on parcel and parcel taken to local post office.
 
If you require an exchange all you need to do is complete the Form supplied in your parcel informing us of exactly what you would like us to do and we will send your exchange by 48 royal mail tracked service and confirm when this has been done. Delivery of the exchange if free to you.
 
If for any reason the exchange cannot be fulfilled we will contact you immediately to inform you.
 
Free Returns policy DOES NOT apply to international orders.
 
Refunds
 
We aim to complete refunds within 2 working days of receipt of your parcel and will email as soon as the refund has been completed.
 
Use of prepaid Returns Label
 
Ensure the returns labels is securely attached to your parcel. Always obtain proof of postage from your local post office. If the parcel does not reach us and you can not provide proof of postage you are liable for the loss.
 
Returns Procedure
 
A return form is provided in your parcel if you do not receive one please contact us on either 01492 868200 or email us on sales@shoesbymail.co.uk.
 
Please seal your parcel securely and place the label securely onto the parcel.
 
Take to your local post office and obtain proof of postage.
 
If you are sending a parcel back to us and using your own method of postage please send the parcel to:-
 
Shoesbymail
13-15 Lloyd Street
Llandudno
Conwy County
LL30 2UU
 
Returns are also accepted at our Baker and Clark store at the above address.
 
What if my item was delivered Faulty
 
In the unlikely event your item is faulty please email us on sales@shoesbymail.co.uk or call us on 01492 868200 quoting your WEB reference number which will be on your enclosed invoice. Explain the fault and then we can organise a refund or exchange.

How do I cancel my order?
 
Once payment has been debited from your account, we will carry out a refund but please be aware depending on the method of payment this can take up to five days to be processed through the banking system.
 
What if I receive the incorrect item?
 
In the unlikely event the item you receive is incorrect please email us on sales@shoesbymail.co.uk or call us on 01492 868200 and we will advise how to return the item and the next steps.
 
Will you refund any postage charges?
 
If you have received the wrong item or if the product if found to be faulty, please contact us immediately and postage will only be refunded if specifically agreed beforehand.
 
Customer Duty of care
 
The customer has a duty of care during cancellation period for all products purchased